Ensana Hvězda – Imperiál – Neapol

Goethovo náměstí 7, Mariánské Lázně, 35301, Czech Republic

Rating:

⭐⭐⭐⭐

Guest reviews: 8.6

HOTEL OVERVIEW

Nestled in the heart of the enchanting Karlovy Vary region, the Ensana Hvězda – Imperiál – Neapol hotel stands as a beacon of timeless elegance and unparalleled hospitality. This illustrious establishment, located on the picturesque Goethovo náměstí 7 in Mariánské Lázně, 35301, Czech Republic, has been meticulously crafted to provide guests with an unforgettable experience that seamlessly blends the grandeur of the past with the luxuries of the present.

Boasting a prestigious 4-star rating and a remarkable Scored 8.6 score, the Ensana Hvězda – Imperiál – Neapol hotel invites discerning travelers to immerse themselves in the rich cultural tapestry of the Karlovy Vary region. As soon as you step through the ornate entrance, you are transported to a bygone era, where the opulent interiors and meticulously preserved architectural details captivate the senses.

The hotel’s reputation for excellence is evident in every facet of the guest experience. The moment you set foot in the lobby, you are greeted by the warmth and attentiveness of the dedicated staff, who are committed to ensuring your stay is nothing short of exceptional. The attention to detail is palpable, from the impeccably maintained common areas to the well-appointed guest rooms, each one a testament to the hotel’s commitment to creating an ambiance of refined sophistication.

The Ensana Hvězda – Imperiál – Neapol’s guest rooms are a harmonious blend of classic elegance and modern comforts. Adorned with plush furnishings, rich fabrics, and tasteful artwork, these havens of tranquility provide the perfect respite after a day of exploring the enchanting surroundings. Each room is equipped with an array of amenities, including high-speed Wi-Fi, climate control, and luxurious en-suite bathrooms, ensuring your every need is catered to with the utmost care.

One of the hotel’s most impressive features is its world-class spa and wellness facilities. Indulge in a rejuvenating massage, soak in the therapeutic mineral waters, or unwind in the soothing sauna – the possibilities for relaxation are endless. The state-of-the-art fitness center caters to those seeking to maintain their wellness routines, while the indoor pool provides a serene oasis for guests to swim and unwind.

Dining at the Ensana Hvězda – Imperiál – Neapol is an epicurean journey that celebrates the rich culinary traditions of the Karlovy Vary region. The hotel’s acclaimed restaurants offer an exquisite selection of local and international cuisine, prepared with the finest, freshest ingredients and presented with impeccable attention to detail. Savor the flavors of the region while admiring the breathtaking views from the terrace, or indulge in a delectable afternoon tea in the elegant salon.

Beyond the hotel’s inviting interiors, the Ensana Hvězda – Imperiál – Neapol’s prime location allows guests to immerse themselves in the captivating history and natural beauty of Mariánské Lázně. Stroll through the charming town’s picturesque streets, explore the stunning architectural landmarks, or escape to the nearby hiking trails and tranquil forests. The hotel’s concierge team is at your service, ready to curate personalized experiences and recommendations to ensure your stay is truly unforgettable.

Whether you are seeking a rejuvenating spa retreat, a cultural exploration, or a luxurious getaway, the Ensana Hvězda – Imperiál – Neapol hotel in Karlovy Vary, Czech Republic, promises to exceed your expectations. With its impeccable service, meticulously maintained facilities, and unwavering commitment to guest satisfaction, this hotel stands as a true gem in the heart of the Karlovy Vary region, inviting you to discover the timeless elegance and enchanting allure of this remarkable destination.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.6

Comfort: 8.9

Location: 9.2

Free WiFi: 8.8

Facilities: 8.8

Cleanliness: 9.1

Value for money: 8.3

Yuliya from Germany
9/10
Spa area and access to all spa centers of the four hotels through inner tunnels - Roman Bathes! Quality of the rooms is high and well maintained, location next to the forest and lovely views. Staff is kind and attentive
Alexander from Canada
9/10
Medical spa hotel Hvezda provides a great variety of medical treatment options and resources and also health spa facilities and a swimming pool. The great quality food selection for breakfasts and dinners. Very good location, close to mineral water sources, to parks, and to the places of a great historic value. Variety of available cultural events...
Alexander from Canada
9/10
Medical spa hotel Hvezda provides a great variety of medical treatment options and resources and also health spa facilities and a swimming pool. The great quality food selection for breakfasts and dinners. Very good location, close to mineral water sources, to parks, and to the places of a great historic value. Variety of available cultural events in hotel itself and in town.
Kostyantyn from Germany
9/10
1. Very quiet location 2. Spacious room with high ceilings 3. Comfortable bed 4. Good breakfast 5. Room with balcony is a nice option 6. Elegant interior with a touch of luxury 7. Warm swimming pool in the hotel
Martin from Czech Republic
9/10
Excellent breakfast and dinner buffet, a lot of vegetables always available. The swimming pool is magnificent. Even though my room looked on the road and square, the nights (and days too) were perfectly quiet. What's also great about this hotel is the proximity of the colonnade and the park; indeed it is near everywhere you may want to go in the...
Martin from Czech Republic
9/10
Excellent breakfast and dinner buffet, a lot of vegetables always available. The swimming pool is magnificent. Even though my room looked on the road and square, the nights (and days too) were perfectly quiet. What's also great about this hotel is the proximity of the colonnade and the park; indeed it is near everywhere you may want to go in the centre of the spa town.
Nikolai from Czech Republic
9/10
Historical vibe of the place. Swimming facilities. Restaurant: nice food and great welcoming staff.
Alexander from Slovakia
9/10
Nice location, good service
Julia from Netherlands
8/10
The architecture and the standard of the rooms is outstanding!
Ihor from Ukraine
3/10
Martin from Germany
9/10
Frühstück und Abendbrot war sehr gut und vielseitig.
Daisuke from Japan
9/10
今まで泊まったホテルで一番朝食が美味しかった。 ゆったり滞在するには最高😀

ROOMS

  • Neapol - Superior Double or Twin Room with Wellness and Fitness Access - Annex with 1 double bed for 2 adults, 2 children
  • Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access with 1 double bed for 2 adults, 2 children
  • Imperial - Superior Plus Single Room with Wellness and Fitness Access with 1 single bed for 1 adult
  • Hvezda - Premium Double or Twin Room with Wellness and Fitness Access with 1 double bed for 2 adults, 1 child
  • Hvezda - Premium Single Room with Wellness and Fitness Access with 1 single bed for 1 adult
  • Hvezda - Junior Suite with Wellness and Fitness Access with 1 double bed for 2 adults, 2 children
  • Special Offer - Superior Double or Twin Room with Wellness Package with 2 single beds for 2 adults
  • Special Offer - Premium Double or Twin Room with Wellness Package with 2 single beds for 2 adults
  • Special Offer - Superior Plus Double or Twin Room with Wellness Package with 2 single beds for 2 adults
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FACILITIES

Ski:

  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school Additional charge

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental Additional charge
  • Live music/performance
  • Tour or class about local culture
  • Walking tours Additional charge
  • Temporary art galleries
  • Evening entertainment
  • Squash Additional charge Off-site
  • Horse riding Additional charge Off-site
  • Bowling Additional charge Off-site
  • Cycling Off-site
  • Hiking Off-site
  • Table tennis
  • Skiing Off-site
  • Golf course (within 3 km) Additional charge
  • Tennis court Additional charge Off-site

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Restaurant

Accessibility:

  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Czech
  • German
  • Russian

Cleaning services:

  • Daily housekeeping Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • TV

Reception services:

  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge

Indoor swimming pool Free!:

  • Open all year
  • Pool/beach towels

Entertainment and family services:

  • Kids' outdoor play equipment
  • Babysitting/child services Additional charge

Parking Private parking is possible on site (reservation is needed) and costs € 14 per day.:

  • Parking garage
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

Goethovo náměstí 7, Mariánské Lázně, 35301, Czech Republic

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